I'm a registered dietitian and former NHS paramedic with a focus on clinical safety and AI in health technology. The question that has driven most of my career is a simple one: how do we make health technology actually work — for the clinicians using it and the patients depending on it?

That question started in the back of an ambulance and it hasn't left me.

I spent six years as an NHS paramedic — responding to emergencies, making diagnostic decisions under time pressure with incomplete information. What that experience gave me, more than anything, was a working understanding of the gap between clinical guidelines and clinical reality. Guidelines are written by people who are not currently kneeling in someone's living room at 3am.

I retrained as a dietitian because I wanted to work upstream of the crisis. I've worked in NHS Wales since 2021 across Tier 2 and Tier 3 weight management and chronic conditions services — where I see daily what happens when the straightforward interventions have already been tried and failed. People know, in general terms, what they need to do. What they can't do is sustain it. That's not a knowledge problem.

Which is why I did an MSc in Psychology. My dissertation — The Algorithmic Nudge — examined the psychological factors that predict whether people engage with AI-driven health tools: trust, perceived usefulness, privacy concerns, and the mechanics of adoption. The finding that keeps showing up in my clinical work: the people who designed the tool and the people who are supposed to use it are often thinking about completely different things.

I'm now building toward a career in clinical safety and AI governance — the field that sits between "we've built a health AI" and "it is safe to deploy this in a clinical setting." I write here about that transition, about what I'm learning, and about the broader question that drives it.


Career

NHS Dietitian — Cardiff & Vale UHB

July 2021 – present

Tier 2 and Tier 3 weight management and chronic conditions services. Individualised, evidence-based nutrition care across a range of complexity — from supported lifestyle intervention to specialist management of obesity as a disease state.

NHS Paramedic

November 2015 – July 2021

Six years as a frontline emergency responder. Assessed, treated, and made diagnostic decisions under time pressure. Led crews, managed scenes, and delivered care in conditions bearing no resemblance to the environment in which the guidelines were written.

Earlier career

2003 – 2015

A path through NHS hospital catering, documentary film production (exploring health topics — hoarding, alcohol, the outdoors), outdoor retail at Cotswold Outdoors, and one-to-one technology education at Apple. Two threads run through all of it: health, in its broadest sense, and technology as a means of reaching people and improving their lives. The safety dimension came later, when the consequences of getting it wrong became real and immediate.


Education

MSc Psychology

University of South Wales · 2023–2025

Dissertation: The Algorithmic Nudge — Psychological Predictors of Engagement with AI-Driven Health Coaching Tools.

BSc (Hons) Human Nutrition & Dietetics

Cardiff Metropolitan University · 2019–2021 · First Class Honours

FdSc Paramedic Science

University of Worcester · 2015–2017

Health Sciences

Open University · 2013–2014

BA (Hons) Documentary Film & Television

University of Wales, Newport · 2007–2010


Professional registration

HCPC registered dietitian. Trained in Motivational Interviewing, X-Pert diabetes structured education, and Bridges Supported Self-Management. Member, Clinical AI Interest Group (Alan Turing Institute).


See the Now page for a current snapshot of what I'm working on.